Emily Nghiem

Innovation Lead at Meta - Facebook, United Kingdom

Fields
Business and Economics, Innovation and Strategy, Operations Management, Technology and Engineering, Technology Management

Country
Asian, UK, US

As a leading expert in Innovation, Artificial Intelligence (AI), Trust & Safety, and Technology & Operations, Master’s degree holder Emily has many years of experience in helping organizations lead in innovative product/technology to solve problems more effectively and efficiently through leadership and influence across multiple fields and cultures, both directly and indirectly.

In addition, she has extensive expertise in driving strategy, decision-making, and change management in both large organizations and startups in the technology sector globally.

Education

MBA from Harvard University, USA (ranked as the top university globally).
MBA from Oxford University, UK (in process) (ranked as the top 3 university globally).
Bachelor's degree from Shanghai University, China.
Former student at Amsterdam High School.

Achievements

Harvard University Scholarship

75% scholarship (1 billion VND) for the General Management Program, equivalent to an Executive MBA
Considered one of the most difficult scholarships to obtain, ranked top 1 at the university and globally
The General Management Program is one of the most challenging MBA specializations
Admission criteria: must hold senior positions (e.g., CEO, Deputy CEO, Senior Vice President) at leading companies or corporations and have at least 10 years of work experience

Oxford Women’s Scholarship

50% scholarship (1.7 billion VND) for the Executive MBA program
Considered one of the most difficult scholarships to obtain, ranked top 1 at the university

Meta Awards

Awarded the 'Live In the Future' award from Meta - Global Operations Value Award in 2022
Honored for pioneering spirit and strategic vision in developing future technology products

Shanghai University Scholarship

Bachelor’s scholarship at Shanghai University, China
Achieved the highest level of proficiency in Chinese within one year with HSK level 8 (equivalent to an 8-9 band score in IELTS)

Work Experience

Innovation Lead – Global Response Operations
Meta UK (Facebook)

Leading operations specialists, engineers, data scientists, and policy experts across integrity teams in innovation efforts to solve problems of high harms on Meta’s family of apps globally by developing and improving AI and automation rules, machine learning systems, workflows, processes, and policies to catch bad actors and bad content at scale.
Key achievements:
- Co-designed a Human-Computer Interaction system which leverages the speed of AI Translations to provide aid to the content human reviewers, thereby improving efficiency by 50%.
- Successfully led a team of innovators to fully automate an entire workflow by using AI within 6 months.

Remote, Start-up Advisor
Boonio, UK

Advise and drive strategies with the two co-founders in developing Boonio.com, a global digital procurement platform.

Project Manager
Bloomberg Singapore, Singapore,

Managed relationships and collaborations for data feeds and pricing projects between cross functional teams within Bloomberg (Product team, Engineer team, Specialists team), financial institutions and financial regulators across Asia Pacific, resulted in millions USD in revenue (business confidential)

Marketing & Product Development Consultant
Vietnam Commercial Bank for Industry & Trade (Vietinbank), Hanoi - Vietnam